Privacy Policy

Personal Information You Give Us

When you register for our courses or get in touch with us, we'll ask for some basic information to help us serve you better. This typically includes:

• Your full name
• Email address
• Phone number
• Home address
• Date of birth
• Emergency contact information
• Payment details (processed securely through our payment partners)
• Any dietary restrictions or allergies (important for a catering institute!)

Information We Collect Automatically

When you visit our website, we automatically collect some technical information to help us improve your experience. This includes things like your IP address, browser type, the pages you visit, and how long you spend on them. We use this to understand how people use our site and make it better.

Photos and Videos

During classes and events, we sometimes take photos or videos for promotional purposes, social media, or our portfolio. We'll always let you know when we're filming, and you can opt out at any time. If you prefer not to be featured in our marketing materials, just let us know—we completely understand.

To Provide Our Services

We use your contact information to communicate with you about classes, schedules, cancellations, and any important updates. We need your payment information to process course fees, and we keep track of your attendance and progress throughout your training.

To Improve Your Experience

We look at how students interact with our courses and website to figure out what's working and what could be better. This helps us create better training programs and make our website easier to use.

To Keep You Informed

We'll send you important information about your courses, upcoming events, new programs we're offering, and special promotions. Don't worry—if you find our emails too frequent, you can always unsubscribe or adjust your preferences.

For Safety and Legal Reasons

Your emergency contact information is there in case something happens during class. We also need to keep certain records for legal and regulatory compliance, like attendance records and certification documentation.

Service Providers

We work with trusted partners who help us run our business—like payment processors, email service providers, and our website hosting company. These partners only get the information they need to do their job, and they're required to keep it confidential.

Legal Requirements

If we're legally required to share information (like in response to a court order or government request), we will. We'll always try to notify you first unless we're legally prevented from doing so.

With Your Permission

Sometimes we might want to share your success story or testimonial. We'll always ask your permission first, and you're free to say no.

Access Your Information

You can ask us for a copy of the personal information we have about you. We'll provide it in a format that's easy to understand.

Update or Correct Information

If your contact details change or you spot an error in your records, just let us know and we'll update it.

Delete Your Information

You can request that we delete your personal information. Keep in mind that we might need to keep some records for legal or administrative purposes (like certification records or financial transactions), but we'll delete everything we don't legally need to keep.

Opt Out of Marketing

Not interested in promotional emails? No problem. Every marketing email we send has an unsubscribe link at the bottom. Click it, and we'll stop sending you promotional content (though we'll still send important information about your courses).